1. DATAC Courses
1.15 When does my DATAC certification expire?
All DATAC certifications expire after 5 years. If you plan to re-certify with DATAC, we offer $100 off all re-certifications. Please email us at support@datac.ca for more information.
1.14 Who do I send my Shy Bladder Log to?
If you are wanting to submit a Shy Bladder Log after you have completed your mock test, you can submit it along with your forms via the upload module in the Mock Testing section of your course. If you are having issues uploading your forms that way, ...
1.13 I need an hour of drug training, do you have a course that has this?
The Supervisor Awareness Training (SAT) course might be what you are looking for. This course meets all of the requirements of supervisor awareness training and includes 1 hour of drug and 1 hour of alcohol awareness training. DATAC’s self-led online ...
1.12 Do you have a course that includes training for reasonable suspicion testing?
Yes, the Supervisor Awareness Training (SAT) course includes reasonable suspicion testing. This course also provides modules on drug and alcohol information (1 hour each). If you have any additional questions please email us at support@datac.ca or ...
1.11 Is it possible to get an acceptance letter for the grant I’m applying for?
Yes absolutely. Please send us an email to support@datac.ca and we will be happy to assist you with that.
1.10 Can I get a document stating the educational hours for the courses?
Yes! Just email us at support@datac.ca and we can provide you with a document that states the educational hours for the courses you require. For your reference, here are the educational hours required for each course: Certified Specimen Collector ...
1.9 What are the education hours for all of the courses you offer?
Certified Specimen Collector (CSC) - 12 hours Certified DOT Specimen Collector (CDSC) - 7 hours Breath Alcohol Technician (BAT) - 7 hours Screening Test Technician (STT) - 6 hours Supervisor Awareness Training (SAT) - 3 hours (this includes 1 hr ...
1.8 I have damaged/misplaced my certificate and/or ID badge. What do I do?
You can order replacement certificates and/or ID badges at the following link: https://datac.ca/product-category/id-cards-certificates/
1.7 My DATAC username and/or password doesn’t work. What do I do?
If you have forgotten your DATAC username and password, no problem! Instead of using your username to sign in, you can use the email associated with your profile. You can then select “forgot password” and an email prompting you to reset your password ...
1.6 How long are my certifications valid for?
All DATAC certifications are valid for a total of five (5) years. If your initial certification was with us we offer $100 off all recertifications.
1.5 When will I receive my certificate(s) and ID badge?
After you complete your certification (which includes completing all course content, passing the course exam AND passing your mock test if applicable), we send out digital certificates to you via email within one week. We send out the hard copies of ...
1.4 I failed my exam, what do I do?
You need to achieve 85% or higher in order to pass all of our DATAC courses. If you have failed an exam you will need to purchase an exam reset at the following link: https://datac.ca/product/exam-reset/
1.3 My course has expired, what do I do?
From the date of purchase, you have a total of 30 days to complete each course. If for some reason you are not able to complete your course within the 30 days provided, you will need to purchase a course reset for $49. You can purchase your course ...
1.2 How do I sign up for a DATAC course?
Please go to the following link to purchase the course you require: https://datac.ca/product-category/training-courses/ To complete your purchase, you will be asked to enter your full name, company name (if applicable), billing address, phone number ...
1.1 Which DATAC course do I need to take?
Thanks so much for your interest in DATAC training! We would love to help you become a trained specimen collector. For collectors working within Canada the best course is the Certified Specimen Collector course (also known as the CSC), which ...